Terms of Service

Overview

These terms apply when you use Code Command's website, book a call, or purchase a Code Command membership. They are intentionally plain-English and are meant to describe how the service works.

If Code Command and a client sign a separate written agreement, statement of work, or security addendum, that written agreement controls where it conflicts with these terms.

Service

Code Command is a founder-led product engineering subscription for software work such as MVP builds, prototypes, product features, integrations, AI workflows, automations, bug fixes, technical cleanup, and launch support.

The subscription is not a 24/7 operations service, emergency support desk, staffing agency, regulated-profession service, or guarantee of a particular business outcome unless agreed separately in writing.

Membership and billing

The current membership is billed monthly through Stripe at the price shown at checkout. The membership renews automatically until it is canceled or paused.

A membership includes one active request at a time and unlimited queued requests. Requests may be broken into smaller pieces when that creates a clearer path to shipping.

Taxes, card updates, invoices, receipts, and subscription records are handled through Stripe. Failed or disputed payments may pause active work until the billing issue is resolved.

Requests and client responsibilities

You are responsible for providing the goals, access, content, credentials, test accounts, feedback, and approvals needed to complete a request.

Turnaround estimates are good-faith targets, not guarantees. Work can be delayed by missing access, unclear requirements, third-party outages, changing scope, or unusually complex technical constraints.

Ownership

After payment is received, you own the custom deliverables created specifically for your project, subject to any third-party licenses, open-source terms, platform terms, or pre-existing materials used in the work.

Code Command keeps ownership of its pre-existing tools, methods, templates, know-how, reusable snippets, and general engineering techniques. Code Command may reuse non-confidential ideas, patterns, and components that are not unique to your business.

Confidentiality and access

Code Command will treat non-public project information, source code, credentials, customer data, and business materials shared for the engagement as confidential.

Do not send secrets, production credentials, private keys, regulated data, or sensitive customer data unless they are needed for the work and can be shared through an appropriate secure channel.

Cancellation, pause, and refunds

You can request cancellation or pause at any time by emailing hello@codecommand.dev or using the subscription management options provided by Stripe when available.

By default, cancellation stops future renewals and the current paid billing period is not prorated or refunded. Code Command may make exceptions at its discretion, especially if work has not started or there is a billing error.

Acceptable use

• Do not use Code Command to build malware, phishing flows, deceptive products, spam systems, or tools intended to harm others.
• Do not request work that violates laws, third-party rights, platform rules, or contractual obligations.
• Do not provide data or materials that you do not have the right to use for the requested work.

Disclaimers and limits

Code Command provides the service with reasonable professional care, but software work depends on changing requirements, third-party systems, platform behavior, and client-provided information. The service is provided without warranties of uninterrupted operation, error-free results, or guaranteed revenue outcomes.

To the maximum extent allowed by law, Code Command will not be liable for indirect, incidental, consequential, special, punitive, or lost-profit damages. Code Command's total liability for a claim is limited to the amount paid for the membership during the month before the claim arose.

Changes and contact

Code Command may update these terms as the service changes. The effective date on this page will be updated when material changes are made.

Questions about these terms can be sent to hello@codecommand.dev.